Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

When Ellis Jones and Nathaniel “Safety Nate” Miller began comparing their experiences leading safety in complex organizations, they quickly recognized a shared concern: many organizations lack a clear ...

Dax Grant is the CEO of Global Transform and an authority on C-suite leadership. Global 100 CIO, 100 Women to Watch, CREA Global Award List. In today's interconnected world, businesses are traversing ...

The first wave of enterprise deployments is exposing a widening gap between vendor promise and operational reality. Unsplash+ Agentic A.I. is no longer a technology on the horizon. It is being ...