The companies making real operational progress are not adding new technology. They are removing work. In my previous article, I argued that digital transformation keeps stalling because mid-market ...

Various published research over the years and anecdotal evidence indicate the challenges of successfully deploying enterprise AI at scale and of generating measurable ROI. Of course, we can blame ...

Silicon Valley venture capitalist Marc Andreessen penned a 5,000-word manifesto in 2023 that gave a full-throated call for unrestricted technological progress to boost markets, broaden energy ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...

This video outlines 100 technology problems that affect daily users across devices, platforms, and services. The footage highlights recurring issues that remain unresolved despite rapid innovation.

In recent years, the artificial intelligence (AI) landscape has shifted from quiet curiosity to relentless noise. Conference taglines, vendor solicitations, and slide decks all seem to begin with the ...

Tech companies are increasingly expanding into food and agriculture, bringing with them a very specific brand of solutions culture. The Silicon Valley ethos is built upon the belief that one big idea ...

Technology providers have marketed their solutions as panaceas for long standing industry inefficiencies. They promise improved workflows, reduced costs, and streamlined processes to revolutionize ...

Voice AI's biggest obstacle isn't capability — it's the skepticism left behind by systems that failed customers years ago. Here's how trust gets rebuilt. Conversational voice AI doesn’t have a ...

Every IT person has had one of these situations. A user comes to you with a problem. You fix it and announce, “Problem solved” or “Case closed.” But you’re met with a long, uncomfortable silence or a ...