Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Who are you? What’s your background? What do you do for a living? I am a technical communicator, university professor, and management consultant. I started my career in tech comm at Cincom Systems and ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

View our most recent TechWhirl Fast 5, featuring Dr.Erika Konrad from Northern Arizona University, and students Chris Farmer and Jessica Lewis, where we discuss their perspectives on creativity and ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

Editors Note: This eLearning Standards and Style Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

In my 30 years as an editor and technical writer, I’ve seen endless examples of how readers can misinterpret texts. In the most egregious cases, I’ve even seen authors misinterpret their own writing, ...

As a creative, I struggle at times with many stereotypical issues other creatives face in the technical writing field. I work best at night, my brain is thinking of zillions of things at once, I ...

In the modern “fake news” era, “facts” are increasingly flexible rather than tangible, provable, stable things. People increasingly accept opinions and gut feelings as more valid than expert knowledge ...