TechWhirl is an online resource for anyone interested in the world of Content Management and Technical Communication. Experienced veterans, up-and-coming professionals, students, and leaders in the ...

Question: Answer Lady, I took your advice and attended an industry conference. How do I network and/or connect with the people I met at the conference? Answer: I’m glad you got to attend your first ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

Editor’s note: A slightly different version of this article originally appeared in the May 2017 issue of Intercom magazine, published by the Society for Technical Communication. I’ll never forget the ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

From the Editor: Summer gives us an opportunity to revisit some of our popular posts, and you can check into something you might have missed. Today’s replay, from Jill Parman, features another of our ...

One of the pleasures of Microsoft Word is how you can combine innocuous basic tools to accomplish surprisingly large tasks—to make Word work for you, not against you. Those tools tend to be present ...

As technical communicators, we’re often assigned to projects that appeal to more than one sense—words, visuals and sounds—to convey a message. A multi-media technical communications project requires ...

Editor’s Note: The following piece by Jean Hollis Weber is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. In recurring ...

Editors Note: This traditional documentation plan is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

Think for a minute about how you would like to see your writing described by a critic (say for the New York Times): sensible, understandable, logical, resonating, compelling, interesting…topical?