Robinhood, the online millennial-focused brokerage site, brags that “Investing is simple here.” That sounded great to Bryan Santer when he was looking for an easy way to invest some cash. So, he ...

Hilton increased the cost of a family's prepaid hotel room by $1,800 months after booking. Here's how Consumer Rescue fixed ...

Two days before Lance Sathoff’s family was scheduled to leave for their Mexican vacation, they received a disturbing email. The message from Hilton informed the Sathoffs that the rate of their prepaid ...

Consumer Rescue protects, educates and defends consumers. Our advocacy team mediates problems between consumers and companies (free of charge).

Ph.D. student Rayhan Rashed doesn’t have a personal vehicle or auto insurance. So when he recently booked a rental car for the first time, he wisely purchased Hertz’s Loss Damage Waiver (LDW). As it ...

A Canadian couple say Costco Travel told them that they did not need visas to take a cruise to Brazil. But when they arrived at the pier in Buenos Aires on embarkation day, Celebrity crew members said ...

Expensive car rental mistakes are easily avoidable with just a little research and preparation. Yet week after week, the Consumer Rescue case files show that many car rental customers do neither. By ...

Consumer Rescue is a NATJA award-winning publication dedicated to educating, defending, and protecting travelers and other consumers. If you have a problem with a company and cannot resolve it on your ...

Consumer Rescue is an award-winning site dedicated to educating, defending, and protecting consumers. If you have a problem with a company and cannot resolve it on your own, you can ask our consumer ...

A Long Island travel agent has been arrested and charged with scamming would-be cruise ship passengers out of $35,000. That shocked family didn’t find out until they reached the pier that their Royal ...

I’ve spent years writing about Zelle scams and how to recognize and avoid them. That’s what makes what happened to my daughter last week on the streets of Philadelphia so unusual. There’s a new Zelle ...

Isaac Chambers says an Airbnb host just hit him with an expensive bait and switch scam of sorts. After you hear his troubling story, you’ll likely agree. Many months after Chambers booked the perfect ...