Five times in a row, the Rolling Stones would come to record here, in Boulogne-Billancourt, in this magnificent studio equipped to the highest standards and where the Beatles, Téléphone, Gérard Manset ...
Foundever, world No. 3 in call centers industry, seemingly runs out of cash, according to S&P Global
In Canada’s New Brunswick province, the BPO specialist was scheduled to replace the current provider, Maple, on April 1 for the eVisitNB virtual healthcare program. The transition has been postponed ...
Daniel Julien, the founder of Teleperformance, has realised one of his dreams: Teleperformance joined the CAC 40 on 20 June 2020. The company will leave the index on 22 September and be replaced by ...
‘Last Friday, at a works council meeting, the management of Teleperformance France presented its social partners with a transformation and reorganisation plan for France, and proposed a voluntary ...
« Ce texte est le récit de plusieurs hospitalisations sous contrainte que j’ai vécues. Mais il existe une possibilité de renaître de tout ça et d’avoir une vie pleine de sens. » Intérieur nuit, ...
Fraudes au faux téléconseiller, décès d’un proche, urgence sur le KYC, les situations dans lesquelles on doit pouvoir joindre sa banque ne sont pas les plus fréquents, mais les plus problématiques, ...
Intelcia, the Moroccan lion cub racing ahead in the BPO sector, has appointed a first-rate recruit. He takes up the position of CEO US and English Speaking Markets. Karim Bernoussi and Youssef Elarofi ...
Homair advertising campaign, recently displayed in the Paris metro. "It's going to be hard to go back home" © Homair Homair, like many players in the tourism ...
At the customer service department — which handles thousands of tickets per year and employs twenty people — requests must be tracked promptly, with a global overview. Ino CX was chosen for this ...
Le courtier en pleine forme du marché français, leader sur son marché, a enchainé les acquisitions ces derniers mois, embarqué plus tôt que les autres l’IA et le speech analytics* dans sa relation ...
Bastien Eyme, Customer Care manager chez In&motion. Au service client, qui gère des milliers de tickets par an, et emploie vingt personnes, les demandes doivent donc être suivies, sans délai, avec une ...
The Madagascan rioters did not vandalise or compromise the activities of the largest call centres in Antananarivo. Will AI take care of it, quietly? Amazon, SFR, Meetic, Editis, Canal+, Carrefour ...
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