Recent disruptions to the educational systems that support many colleges and universities have highlighted the need for ...

"Hotline: Cybersecurity and Privacy" tackles the philosophical, moral, strategic, and organizational quandaries related to higher education cybersecurity, privacy ...

Technology professionals consistently report that their workloads exceed capacity, their teams are understaffed, and that, despite these realities, their institution still demands they maintain the ...

"We continue to think about how to simplify systems and processes. So instead of having 128 different applications, we're trying to move toward a system-wide enterprise approach. This creates a lot of ...

Recent disruptions to the educational systems that support many colleges and universities have highlighted the need for institutions to develop plans for instructional continuity to safeguard the ...

In 2024, the University of North Carolina at Chapel Hill transitioned to a new IT service management system to better meet user needs and lower maintenance costs. The success of the transition hinged ...

Lessons learned from campuses nationwide have informed an approach to compliance with the Americans with Disabilities Act during the process of online course design. Providing multiple ways for ...

Microcredentials operate differently from traditional education, and they call for a more flexible, adaptable system to organize and classify learning objectives. With the rapid adoption of taxonomies ...

ROI for technology solutions is an emerging practice in higher education that offers promise for helping institutions balance financial constraints with continued innovation. This content is sponsored ...

The promise of artificial intelligence in higher education isn't to replace human work but to create space for the human interaction students value most. Cue the irony: Students love and actively use ...

Providing low-income students with free access to paid artificial intelligence tools could decrease disparities in digital access and literacy. With artificial intelligence (AI) technologies becoming ...