A customer enters a fast-food establishment barefooted even though the sign says,"No shirt, no shoes, no service." At the other extreme, a fired employee tries to enter his former office, threatening ...

If you're in business today, chances are global communication already directly affects your bottom line. Even if you can't trace its effects through your own business, either through your suppliers or ...

A good way to construct an effective marketing plan is to use the SMART outline. SMART is an acronym for Specific, Measurable, Achievable, Realistic and Timely. If you develop your company's goals and ...

Security equipment is constantly evolving and changing, and increasingly looks more like the props from science fiction films. Offices with high security needs can use retinal scanners to grant ...

Although consumers believe that there's no distinction between a grocery store or supermarket, the industry disagrees. A grocery store is an establishment that exclusively sells food and drink items ...

Marketing campaigns rarely happen in a silo. They are often affected by external economic factors such as consumer confidence and unemployment rates. When developing a marketing strategy, businesses ...

Customer courtesy refers to a variety of informal behaviors demonstrated by a company's sales and service employees that affect a customer's experience. When customers visit your business or call on ...

Think "ethics and business" are an oxymoron? Think again! Small business owners are realizing that the principles of moral ethics can be injected into business. Ethical businesses recognize the power ...

Free trade is meant to eliminate unfair barriers to global commerce and raise the economy in developed and developing nations alike. But free trade can – and has – produced many negative effects, in ...

Without a go-to conflict resolution technique for your workplace, two very different individuals may have a hard time communicating while under stress. That's why it's essential for managers and ...

Normal can be a state of mind: What's a normal markup in high-end fashion may be an inflated figure for a fast-food franchise. To arrive at a realistic markup percentage, investigate markups in your ...

An open standard file format originally introduced in 1998, iCal stores calendar information in a format that's easily shared between applications, both calendar and apps such as Microsoft Excel. The ...