A human factors professional discusses observations of interactions between AI and reticent learners to author stories. These ...

Mental health care AI systems are failing to identify distress signals because the signals do not fit Western clinical ...

Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com User Experience Professionals Association ...

Recently, I was asked to review the usability of an audio configuration app and propose enhancements in the areas of navigation design, workflows, workspace management, and the overall usability of ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

This article covers three practical approaches for studying agentic AI when the system’s behavior is a moving target. Trust ...

Keeping a diary is not just a hobby undertaken by teenage girls trying to make sense of life and love. Diary methods have been widely used in medical research where patients are asked to keep a diary ...

This fall, a graduate of Michigan State University successfully begins a career as a user experience analyst for a large company. She has already interned there, so she knows the people and the work, ...

Explore accessibility, adaptive UX, and the hybrid intelligence model to understand how organizations are building scalable, ...

Figure 1. So many ways to greet a person—multi-language design. Multilingual design is a complex undertaking, but it is crucial for making websites accessible to international markets. You need to ...

As designers, our hearts are often in the right place. We have good intentions, resist dark patterns, and place our users first. But often, our designs bear latent ethical issues. These issues arise ...

If you are a UX designer, you have likely felt the industry shifting beneath your feet. The culprit? Generative Artificial Intelligence (AI). It’s the topic in every team meeting, the subject of ...