Closed-loop communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods including call-outs, check-backs, and teach-back. The illustration below ...

The Rapid Response for Perinatal Safety bundle provides information establishing a unitwide approach, also referred to as a rapid response system, for responding to urgent maternity care issues. Rapid ...

Decolonization is an infection prevention practice that removes germs from the skin. It is often used in healthcare facilities when patients carry methicillin-resistant Staphylococcus aureus (MRSA) or ...

This section contains explanations and illustrations to help you better understand and appreciate the importance of team structure, leadership, and leadership tools. If you teach this content or want ...

The easiest way to determine whether a measure is good is to confirm that it has been endorsed by the National Quality Forum (NQF), which checks each measure it endorses against a list of desirable ...

Healthcare works best when patients understand their conditions and choices and are actively engaged in their care. This page contains resources for healthcare professionals and for patients to ...

Updated June 2014 Prepared by: Kathryn M. Updated June 2014 Prepared by: Kathryn M. McDonald, M.M. 1; Ellen Schultz, M.S. 1; Lauren Albin, B.A. 1; Noelle Pineda, B.A ...

This report presents an introduction to the application of Lean principles in health care settings to improve quality of care, increase efficiency, lower costs, and provide better patient outcomes.

AHRQ Research Data Infographics The Agency for Healthcare Research and Quality (AHRQ) produces evidence to make healthcare safer, higher quality, more accessible, equitable, and affordable. As part of ...

In 2016, AHRQ awarded a contract to develop methods and estimate the incremental inpatient financial costs and additional inpatient mortality associated with 10 selected hospital-acquired conditions ...

Measures used to assess and compare the quality of health care organizations are classified as either a structure, process, or outcome measure. Known as the Donabedian model, this classification ...

There are seven steps to using the PEMAT to assess a patient education material. The instructions below assume that you will score the PEMAT using paper and pen. If you use the PEMAT Auto-Scoring Form ...