The importance of customer experience in retail cannot be overstated. With research showing that 29% of consumers have stopped using or buying from a brand because of poor customer experience, either ...

Queclink Wireless Solutions, a global provider of IoT devices and hardware, has expanded its range of high-spec trailer tracking solutions to meet the most challenging asset management and supply ...

As warehouse workers become less willing to perform manual tasks, many organisations will be challenged to sustain operations through hiring alone, as labor costs and labour supply remain under ...

Low-cost shipping may look like a win on paper, but slower or unreliable deliveries can ripple into customer frustration, increased returns, and operational ...

Spryker, the composable commerce platform for sophisticated use cases in B2B Commerce, Enterprise Marketplaces, and Thing Commerce, has been recognised by Gartner as a Visionary in the 2023 Magic ...

Discover more about our new special containers and explore how Kricon continues to set new standards for chemical transport.

Let the news come to you! Subscribe to the Manufacturing & Logistics IT weekly newsletter.

Rapid Global, the workplace safety technology provider, has unveiled new research highlighting a sharp disconnect between managers and frontline workers in the UK manufacturing and logistics sector on ...

Aon plc, the global professional services firm, has launched a new AI-powered supply chain risk consulting offering. The new offering builds upon Aon’s existing supply chain diagnostics and leverages ...

Epicor has introduced new functionality and a structured approach to designing, building and deploying within Epicor Prism, a network of vertical AI agents that execute work directly inside the ERP ...

With consumer confidence in digital platforms under pressure, brands face a growing challenge: how to communicate messages that audiences genuinely believe. Concerns around fake news, manipulated ...

As England and Scotland prepare to compete on football's biggest stage this summer, retailers, manufacturers and logistics providers around the world are preparing for a very different challenge: ...