Working with researchers from the Disaster Recovery Institute International (DRI), my team at the National Preparedness Leadership Initiative at Harvard University (NPLI) interviewed leaders from nine ...

It’s one thing to sail into uncharted waters equipped with radios, radar, and a GPS system, and an entirely different thing to sail virtually blind — like 15th-century explorers equipped with only an ...

I had the feeling,” said Pierre Wack, “of hunting in a pack of wolves, being the eyes of the pack, and sending signals back to the rest. Now if you see something serious, and the pack doesn’t notice ...

Bank failures, health insurance rate hikes, and the troubles of auto manufacturers provide recent examples of the vulnerability of big, fast-changing systems and the ways in which large organizations ...

Over the last few years, companies in a wide variety of industries have created increasingly senior executive positions in supply chain management. Lucent Technologies Inc., the ChevronTexaco ...

You wouldn’t expect to be able to predict the overall strategic direction of most companies by studying their executive training facilities. But ever since the 1950s, General Electric Company has ...

They’re the stuff of entrepreneurs’ dreams and CEOs’ nightmares. They made Andy Grove paranoid and Bill Gates rich. They’re what propelled Wal-Mart past Sears and what spurred the rise — and ...

There’s an idea in Dick and Emily Axelrod’s new book, Let’s Stop Meeting Like This: Tools to Save Time and Get More Done (Berrett-Koehler, 2014), that’s sure to raise the eyebrows of managers around ...

Every February for the last 35 years, the National Football League has run a scouting camp, called a combine, to assess the skills of college players before its annual draft. With scientific precision ...

An inability to connect with customers is a big part of the problem for companies that find themselves lost in the undifferentiated middle. In a PwC consumer survey (pdf), 73 percent of respondents ...

General Electric Company’s former CEO Jack Welch is among the most vocal and articulate advocates of performance management systems that force turnover of the lowest-performing employees each year. At ...

A version of this article appeared in the Spring 2020 issue of strategy+business. Close to US$3.8 trillion is expected to be invested by businesses in digital transformations in 2019, up 3.2 percent ...