Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. As businesses rush to create AI-powered customer experiences, they face a choice. They can ...

NEW YORK — The prediction market platform Kalshi will start collecting customer employment information for trading in certain markets that are at heightened risk of insider trading, the company said.

A machine learning project that predicts customer churn using classification algorithms. Built with Python, pandas, scikit-learn, and visualized with matplotlib/plotly. This project uses machine ...

Fast food fans may have found a way to satisfy their In-N-Out cravings without stepping foot inside the beloved California burger chain. According to a recent article from Food Republic, McDonald’s ...

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Abstract: Customer churn prediction is essential across data-driven industries such as insurance, digital banking, e-commerce, and subscription platforms, where retaining existing customers is ...

The rapid growth of prediction markets is being felt by the sports betting industry, with BetMGM adjusting its 2026 plans in response. That said, Greenblatt remains confident in BetMGM’s path to $500 ...

“I hate AI customer service chatbots,” Carmen Smith of Campo, California, told CNBC. She’s not alone. Nearly one in five consumers who’ve used AI for customer service saw no benefit from the ...

💡 Insights: • Month-to-month contracts increase churn risk • Higher monthly charges lead to higher churn • Key features influencing churn identified using ML ...