Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

Virgin Media O2 has accused BT of “choking off” competition over plans to offer discounts to rival broadband providers. The ...

THE companies that have let down customers the most in the past year have been revealed. Which? has named the firms that have ...

Virgin Media O2 has confirmed a massive rise in scams and is urging users to stay alert and report any suspicious.

In 2025, fraudsters ordered four O2 Sims in my name and ran up a huge bill. Now it is happening again - even though I'm not with O2 any more.

"WithTheNationalTeam", "OneWholeTeam", "GoingForASecond" are the messages with which the telephone operators have substituted ...

Here's a list of the best eSIM cards for Germany. We tested over 20, but selected only 5 best eSIM providers for Germany, all ...

Virgin Media has launched new AI robots to monitor TV service quality in real-time, enabling faster identification and resolution where any issues occur. - ...

Enterprises don't buy APIs because of standardization; they buy less fraud, better authentication, trusted customer ...

UK regulator Ofcom slams Virgin Media O2 with a record £28 million fine for hindering customers from cancelling their ...