Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

Salesforce is the top customer relationship management (CRM) choice for large businesses seeking robust AI automation thanks to its Agentforce platform, according to our research of 11 CRM software ...

Forbes contributors publish independent expert analyses and insights. I am an MIT Senior Fellow & Lecturer, 5x-founder & VC investing in AI This voice experience is generated by AI. Learn more. This ...

Earn these JavaScript certs to demonstrate mastery of the most in-demand skills for the world’s most-used programming language. JavaScript is one of the most in-demand programming languages for web ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

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In 2026, entry-level and transition roles often expect more than passive course completion. Employers want to see that you can write queries that answer business questions, work with browser logic, ...

Salesforce is warning customers that hackers are targeting websites with misconfigured Experience Cloud platforms that give guest users access to more data than intended. However, the ShinyHunters ...

Salesforce's results for the January quarter surpassed LSEG consensus, while the software company's full-year revenue picture did not. Investors have been hammering software stocks in recent weeks ...

This JavaScript Certification Online Exam is designed to assess real-world understanding of JavaScript fundamentals, including syntax, control structures, functions, event handling, and client-side ...

LONDON, Oct 3 (Reuters) - Cybercriminals connected to a recent string of ransomware attacks on major British retailers said on Friday they had stolen almost 1 billion records from cloud technology ...

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount. Benioff revealed the cuts ...