AMARILLO, Texas (KFDA) - The Amarillo City Council has approved $85,000 for a third-party audit of the city’s new utility billing system, that caused billing problems for thousands of residents in ...

Donna Harrington thought she had done everything right — until she received a water bill for $5,776.23. The retired Dallas city employee said she paid her May water bill early enough to avoid any ...

MEEKER | Town of Meeker water customers will soon see changes to their monthly utility bills as the town completes implementation of a new water billing software system designed to improve customer ...

What should be a routine monthly payment has become a source of frustration for some Dallas water customers following the rollout of a new billing system. Residents say the DallasGo system has led to ...

Iranian-linked hacking group did not breach the CalWater billing system for Bakersfield, Visalia and Chico customers, company says SAN JOAQUIN VALLEY – California Water Service’s billing systems for ...

The city's new water billing system went into place a month ago. Now thousands of Dallas residents are trying to get help navigating the site. The wait time to get through to the city's 311 system has ...

Dallas's new water billing system, Dallas Go, has caused an influx of over 2,500 daily calls, causing city 311 wait times to skyrocket from 90 seconds to 35 minutes. Frustrated customers face ...

Dallas residents frustrated by new water bill system The launch of Dallas’s new "Dallas Go" water billing system has sparked widespread frustration, overwhelming the city's 311 lines with 35-minute ...

The launch of Dallas’s new "Dallas Go" water billing system has sparked widespread frustration, overwhelming the city's 311 lines with 35-minute wait times due to confusing account features, ...

Why is the water bill for small customers in Jackson four to 12 times more than the average bill for small customers in Flowood, Ridgeland, and Madison? It’s primarily because JXN Water is run by an ...

Iranian-linked hacker group Handala claimed to have breached water systems in California, specifically in Bakersfield, Visalia and Chico. Investigation by CalWater revealed no breaches, the company ...

California Water Service’s billing systems for customers in Bakersfield, Visalia and Chico were not breached through a cyberattack by an Iranian-linked group, according to the corporate spokesperson. ...