Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. Twenty years ago, a resident moving to ...

Ryan Petersen has worked in publishing for more than two decades, most of it spent creating award-winning content and strategy for CDW’s family of tech magazine brands. As editor-in-chief, he works ...

States are exploring generative artificial intelligence while putting it in action for several everyday purposes, reported the National Association of State Chief Information Officers in a panel ...

In his role as Senior Business Development Strategist and Public Safety Senior Strategist, Houston Thomas III manages the architect and engineering process for large-scale integration projects ...

CDW’s Nik Alleyne explains why government agencies should prioritize measurable detection, response and adaptability over ...

Joel Snyder, Ph.D., is a senior IT consultant with 30 years of practice. An internationally recognized expert in the areas of security, messaging and networks, Dr. Snyder is a popular speaker and ...

For years, adjudicators at the Ohio Department of Job & Family Services faced an unwieldy challenge. Determining whether someone qualified for unemployment benefits meant navigating a 470-page policy ...

State and local agencies don’t need another stand-alone app; they need a consistent way to deliver outcomes. When we work with governments on ServiceNow, our message is simple: Treat it as an ...

Municipal officials say that real digital transformation starts not with flashy tools but with data discipline, culture change and a clear view of how residents will actually connect to new services.

Congress has given the State and Local Cybersecurity Grant Program a double reprieve this month, but state and local officials say they’re still waiting for real certainty — and real money. As part of ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. When the Los Angeles County Department of Children and Family ...