Guardrails help keep AI agents on track; testing and visibility help organizations identify when AI agents fail. As agentic ...

How companies resolve the AI orchestration ownership question will determine whether AI becomes a unified capability or ...

With Creatio 10x, the AI CRM provider built in AI agent creation and governance capabilities, while revamping core offering ...

Zoom made its AI-powered receptionist available to users of any business phone system, greatly expanding its addressable ...

A revamped collaboration app, Docs includes a native AI assistant that can create and modify content and access external ...

AI systems are increasingly used to make quick customer-facing decisions. That speed could be coming at the hidden cost of ...

Data literacy helps organizations make sense of their data and build a foundation for AI literacy. It’s also the foundation ...

Data infrastructure isn’t keeping up with AI adoption on multiple levels — from infrastructure optimization and data ...

As organizations implement synthetic data, experts warn that governance, privacy and quality still need to be maintained.

Jack Jachner, Vice-President Cloud, North America Region, at Alcatel-Lucent Enterprise (ALE), is focused on accelerating the shift to the cloud with new subscription-based models for the voice and ...

Myles Suer is a digital and CIO analyst, tech journalist, and top CIO influencer (Leadtail). He hosts #CIOChat, connecting CIOs and senior tech leaders globally. His insights are featured in CMSWire, ...

Curtis Peterson has more than 20 years of experience managing information technology and carrier-scale data and packet voice communication networks. At companies ranging in size from start-ups to ...