Welcome to Salesforce fiscal 2024 second quarter results conference call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a ...

Salesforce is doubling down on AI agents in its own backyard, striking a roughly $3.6 billion deal to buy Fin, the customer-agent startup that spun out of Intercom. The takeover is set to pull more ...

CVS Health will leverage Agentforce Health to support its Aetna and CVS Caremark businesses on a secure call center platform. The call center platform will use AI agents to provide real-time insights, ...

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CVS Health is growing its partnership with Salesforce, leveraging its agentic AI-driven Agentforce Health to boost personalization in its call centers. The companies announced on Thursday morning that ...

At this time, I would like to welcome you to the Salesforce First Quarter Fiscal 2027 Conference Call. This conference is being recorded. [Operator Instructions] At this time, I would like to turn the ...

All the world’s a stage. Now that’s even true of the usually dull quarterly earnings call. In February, Salesforce co-founder and CEO Marc Benioff turned his routine fourth-quarter earnings call into ...

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Customer relationship management (CRM) software is no longer a “nice-to-have” component of your company’s tech stack. Today, businesses need CRM software to navigate an increasingly competitive ...