NLP and LLM teams often grow their training corpuses to improve model performance but they still do not always obtain p ...

Customer expectations don’t end when business hours do, which is why delivering a fast, always-on customer experience (CX) ...

The EU AI Act provision on AI disclosure kicks into gear on August 2, 2026. It's a big deal. Will it be useful or not? An AI ...

Meet the CIO 100 winners and the inductees into the CIO Hall of Fame. Discover both IT leaders and enterprise IT projects that will inspire you. - Page 4 ...

Artificial intelligence is transforming how we live and work, from personalized recommendations to health care innovation.

New analysis highlights significant growth opportunities in patient- and clinician-facing AI assistants as healthcare organizations seek to improve efficiency, patient engagement, and care outcomes ...

The takeaway: Despite the apparent growth of an anti-generative AI movement, more Americans are using chatbots than ever before, according to a new survey. But somewhat paradoxically, just 16% of ...

Clockwise, from top right: An employee at an Amazon Web Services lab in Austin, Texas; a woman uses a smartwatch; a student before commencement at the University of Southern California; a person uses ...

DoorDash announced on Thursday that it’s launching a new AI chatbot that lets users order food and groceries with text prompts and photos in its latest AI push. The chatbot, called “Ask DoorDash,” ...

Nationally weighted 2025 survey estimated 19.2% of US youth (≈8.2 million) have sought mental health advice from AI chatbots, up from 13.1% in 2024. Use intensity was meaningful: 42.8% engaged at ...

Microsoft has warned of an active cryptojacking campaign that makes use of artificial intelligence (AI) chatbot interactions as a mechanism for surfacing malicious download sites. "This emerging ...

Times readers shared their experiences asking chatbots for help with meal planning. It went well … until it didn’t. By Alice Callahan When Julie Bernstein’s doctor recently recommended that she start ...