Patients are open to using AI agents to help with tasks like scheduling and billing, but they overwhelmingly prefer AI tools that live inside their doctor’s secure portal, a new Salesforce survey ...

About 60% of U.S. adults say they read AI summaries at the top of search engine results, while about 30% say they don’t, and 10% are unsure. When a Google AI Overview accompanies search results, ...

Chatbots fueled by artificial intelligence bear disclaimers saying they cannot dispense medical advice or diagnose conditions, but they still field millions of queries from users who are sick, trying ...

Abstract: Modern business applications increasingly demand chatbots that can perform complex tasks by augmenting large language models (LLMs) with external tools and data sources. In this paper, we ...

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...

Despite the rapid adoption of LLM chatbots, little is known about how they are used. We document the growth of ChatGPT’s consumer product from its launch in November 2022 through July 2025, when it ...

Abstract: Cyber threats such as phishing attacks often exploit malicious URLs to deceive users and compromise sensitive information. Traditional feature-based machine learning methods, while effective ...