Blake has over a decade of experience writing for the web, with a focus on mobile phones, where he covered the smartphone boom of the 2010s and the broader tech scene. When he's not in front of a ...

EY receives 400,000 job applications every year. Selecting the best employees—fairly, and at scale—turned out to require both an AI avatar and a team of artists.

Hackers recently exploited Anthropic's Claude AI chatbot to orchestrate "large-scale" extortion operations, a fraudulent employment scheme, and the sale of AI-generated ransomware targeting and ...

A new study is putting a spotlight on the systemic left-leaning bias the most prominent AI chatbots have. The Washington Post published a report Wednesday that tested popular AI tools like OpenAI's ...

Discover what agentic AI is and how AI agents work. Uncover the types of agentic AI systems, their enterprise use cases, ...

We’ve all experienced the tendency of AI chatbots to tell us what we want to hear, but there are two other, more nuanced factors that help chatbots worm their way into human hearts. In addition to ...

Eri Petherbridge, a psychology student in Boone, N.C., was going to therapy three times a week when her therapist suggested she start using an artificial-intelligence chatbot for support between ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

Artificial intelligence researcher Cameron Berg chugged his drink when he spotted OpenAI chief executive Sam Altman at a party in 2024, and hustled over to ask the CEO whether he thought the emerging ...

My Grandmother Nellie was a teacher (until she got married at which time she was no longer allowed to take a job that could be filled by a man!) but she was never idle … she made the family’s clothes, ...