The Silicon Valley software giant’s shares soared 14.4 percent on Friday to $124.37, up $15.64. That marked a third consecutive day of impressive gains, including Thursday’s 6.47 percent jump on heavy ...

ServiceNow's gross margin has slipped from about 80% in fiscal year 2024 to 75% as of the end of the first quarter this year. While subscription margins appear relatively strong in the mid-70% range, ...

ServiceNow reported solid first-quarter results and raised forecasts, underscoring continued demand for its software even as questions swirl about the impact of AI on the industry. Still, the stock ...

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter in the terms a proud dad uses to talk about the art work his kids taped to ...

The new capability connects enterprise data, policies, and decision history to guide AI‑driven workflows as ServiceNow pushes deeper into enterprise AI operations. ServiceNow is rolling out a broad ...

At Knowledge 2024, ServiceNow, the AI control tower for business reinvention, announced an expanded strategic alliance with Microsoft—one signaling a new era of collaboration between two of the most ...

ServiceNow claims it has created an AI agent that is currently solving 90 percent of the inbound IT tickets to the company's own employee help desk. ServiceNow said, in addition to using the ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

ServiceNow’s stock saw a rare double-digit percentage drop on Monday, and two factors seem to be driving the pressure. One is a report from Bloomberg News from over the weekend, which said the ...

Bill McColl has 25+ years of experience as a senior producer and writer for TV, radio, and digital media leading teams of anchors, reporters, and editors in creating news broadcasts, covering some of ...