Virgin Media O2’s CSO Dana Haidan is driving growth by embedding sustainability into core strategy, slashing emissions, ...

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

Virgin Media O2 has accused BT of “choking off” competition over plans to offer discounts to rival broadband providers. The ...

O2 is offering up to £1000 for old mobile phones, tablets and other devices as part of its 'Recycle' service. O2 Recycle launched in 2009 and has seen over 4 million devices recycled, resulting in ...

THE companies that have let down customers the most in the past year have been revealed. Which? has named the firms that have ...

Up to 15.6million O2 mobile phone customers will see their bills rise by 40 per cent more than they were originally told. The phone network has announced a new mid-contract policy change that will ...

Virgin Media has come up with a smart way to ensure UK customers get the best experience 24 hours a day. The telecoms and ...

Mobile network operator O2 Telefónica Germany is planning major job cuts as part of a broad restructuring aimed at restoring competitiveness following a sharp deterioration in its financial ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

UK regulator Ofcom slams Virgin Media O2 with a record £28 million fine for hindering customers from cancelling their ...

Virgin Media O2 has confirmed a massive rise in scams and is urging users to stay alert and report any suspicious.