Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Up to 15.6million O2 mobile phone customers will see their bills rise by 40 per cent more than they were originally told. The phone network has announced a new mid-contract policy change that will ...

Virgin Media O2’s CSO Dana Haidan is driving growth by embedding sustainability into core strategy, slashing emissions, ...

Virgin Media O2 has built its own AI robots to monitor its television network in real-time, in an attempt to spot any issues ...

Virgin Media O2 has confirmed a massive rise in scams and is urging users to stay alert and report any suspicious.

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

In December 2025, fraudsters gained access to my O2 mobile phone account. They took out four Sim-only contracts in my name, leaving me with a £150 bill. I contacted Crane on the Case, and after your ...

In December 2025, fraudsters gained access to my O2 mobile phone account. They took out four Sim-only contracts in my name, leaving me with a £150 bill. I contacted Crane on the Case, and after your ...

There's good news for some O2 customers this weekend, with the UK mobile network confirming a free upgrade is being switched on for Android and iPhone owners. The boost will mean anyone heading to the ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Here's a list of the best eSIM cards for Germany. We tested over 20, but selected only 5 best eSIM providers for Germany, all ...

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...