Glia, a banking artificial intelligence solutions provider, today introduced three response modes for Glia Banker, its voice and digital AI agent, to help financial institutions decide how flexible ...

DX for Support, its customer experience platform, evolving it into trans-DX Plus for Support. Under a partnership with vottia, a company specializing in AI agent technologies, trans-DX Plus for ...

Driive Dot combines conversational voice AI with Driive's scheduling engine so every call, form fill, and calendar request turns into a booked appointment.

Truecaller plans to acquire TextPlus, a communications software company, for $15 million. The TextPlus acquisition increases Stockholm, Sweden-based Truecaller's footprint in the United States and ...

Small Business, a self-serve, consumption-based offering for small and medium businesses (SMBs), with no fixed seat counts, annual licences, or obligation to bundle tools. 8x8 Small Business is built ...

Fraud is more than just a security failure; it is a revenue leak. Companies need to start treating it that way.

CTM, a conversation analytics company, has launched a native OpenAI Ads attribution and conversion integration and AskCTM, an in-platform artificial intelligence agent that makes CTM's AI features ...

With Vibes' RCS Studio Professional, companies can now upgrade AI agents that communicate over voice and text to rich, conversational RCS messaging.

SAS today launched SAS 360 Marketing AI to help marketers build, deploy, and scale machine learning models with purpose-built guided workflows and customizable recipe templates for common marketing ...

The Industry Leader Awards highlight the top technology vendors in customer service, marketing, and sales, covering enterprise and midmarket/small business CRM suites, contact center infrastructure, ...

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In this webinar, you will learn how to uncover hidden patterns, identify root causes, and surface insights that improve decision-making.