RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced that it will report financial results for the second quarter ended June 30, 2026 after market close on ...

How a dedicated business line protects your privacy, builds customer trust, and scales with your team without hardware or IT overhead. Keep every business call separate from your personal line: no ...

Total Revenue of $644 million, at higher end of guidance Record GAAP operating margin of 7.8% and non-GAAP operating margin of 22.9% ARR from customers utilizing paid AI products is over 10% of total ...

Cold calling gets a bad reputation. Sales reps feel annoying, buyers feel harassed, and everyone feels awkward. But should they really? After all, more than half of senior-level buyers (57%) actually ...

Modern enterprise contact centers orchestrate voice, digital channels, and AI under one platform, turning fragmented customer interactions into unified experiences. Enterprise customers expect ...

Compare tools for unifying voice, AI, and customer experience, and learn how to evaluate them for global deployment. Hybrid work, global teams, and AI-powered customer experiences have transformed ...

As institutions of higher learning now offer virtual learning options, new terminology has cropped up. People are talking about hybrid learning and blended learning. What do these terms mean, and is ...

Revenue at the high end of guidance with record cash flow and positive GAAP net and operating income Vaibhav Agarwal promoted to Chief Financial Officer BELMONT, Calif.-- (BUSINESS WIRE)-- RingCentral ...

Sales is one of the toughest roles in any company. Salespeople get rejected from prospects at a notoriously high rate, and if you’re managing SDRs who are responsible for making cold calls and cold ...

It would be great if we could wave a magic wand to convince prospects to buy your product or service… But we can’t. So, a case study is your next best option. They’re a powerful sales and marketing ...

Modern business has evolved a lot in the past ten years alone. Today, employees and companies have embraced remote and hybrid working with relish. Technological innovations, such as softphones, are ...

For most contact centers, their biggest goal is to provide exceptional customer service. How to do this? The first step is to improve first call resolution (FCR). Improving FCR can yield countless ...